Toyota Motor PH Says Corolla Altis, Innova Also Affected by Faulty Fuel Pumps

After confirming it at the launch of the 2021 Fortuner, Toyota Motor Philippines has finally released the full list of vehicles affected by a special service campaign surrounding its fuel pump.

The Japanese carmaker has reached out to us exclusively and said that the following vehicles are affected by faulty fuel pumps:

• FJ Cruiser – Production Period: September 2, 2013 to June 3, 2015
• Corolla Altis – Production Period: December 25, 2017 to December 26, 2018
• Innova – Production Period: January 1, 2017 to May 10, 2019
• Alphard – Production Period: September 4, 2017 to December 11, 2018
• Fortuner – Production Period: November 28, 2017 to September 19, 2018
• Toyota Land Cruiser Prado – Production Period: September 6, 2013 to March 2, 2015

The issue is similar to problems encountered by both Honda and Mitsubishi vehicles in that the faulty fuel pumps are found to have impellers that have low molecular density. In time, this may cause the fuel pump to stop operating, and may lead to engine stalling. In some cases, owners have complained of rough engine running, engine not starting, and loss of power while driving at low speeds. 

It’s understood that all affected units were supplied by Japanese parts supplier, Denso.

This Special Service Campaign is already declared with the Department of Trade and Industry (DTI), and that Toyota Motor Philippines, through its dealership network, are already contacting concerned customers through Official Notification Letters.

Concerned customers will be invited to their Toyota Dealerships, and fuel pump will be replaced at no cost to our customers.

Toyota Motor Philippines says for more information or further inquiries surrounding this special service campaign, affected owners may contact their preferred dealership or Toyota’s Customer Assistance Center at +63 2  8819 2912 and customerassistance@toyota.com.ph

Source: Car Guides PH